At Creativ we bring our broad and deep experience in business and technical consulting across various industries to bring you a truly boutique outsourcing experience.
With Creativ Outsourcing, you’ll benefit from
- Saving up to 70% in staff costings
- No minimum or maximum team sizes
- Flexible contracting options
- Improved resource risk mitigation
We do what we know best to understand your business and then work with you to develop a highly specialised team to deliver on your business goals.
We pride ourselves on being able to utilise our experience across various industries, contact centre functions, back-of-house services, front-of-house services, program management methodologies, best practice processes and technology acumen to deliver you a truly bespoke function.
Think of us as a partner who not only delivers on your current needs, but also one that is passionate about implementing best practice methods and continuous improvement to help you grow.
Let’s have a chat today.
Contact us today
Outsourcing Services
GROWTH
Lead Generation
Sales
Onboarding and Retention
Consultation Booking
SUPPORT
Customer Support
Technical Support
eCommerce Administration
Back-of-house services
MARKETING AND COMMUNICATIONS
SEO & SEM
Social Media Marketing
Content Writing
Community Management
PROJECTS AND DEVELOPMENT
Full Stack Development
Project Management
Business Analysis
Testing & Quality Monitoring
Our Services
Sales and Lead Generation
Lead Generation
Fuel your business growth with our lead generation services. We utilise the right technology and employ skilled professionals to deliver a streamlined process identifying and nurturing high-quality leads tailored to your target markets and criteria.
Sales
Let us build you a team of result orientated Sales staff. We perform as an extension of your business, representing your brand and its values. Our skills cover simple to complex sales processes working with you to tailor a solution to meet and exceed your targets.
Consultation booking
We ensure that you get an optimised process, ensuring efficient, customer-centric appointment scheduling. From managing inquiries to setting appointments, our BPO services focus on precision and timely coordination.
Customer Service & Admin
Customer Support
Our expert team ensures seamless and responsive assistance, enhancing customer satisfaction. We streamline support processes, providing efficient solutions. Partner with us to optimise your customer service, strengthen client relationships and create a positive and lasting impact on your business.
Technical Support
Whether it be Level 1, 2, 3 or Advanced Technical support for your customers, we help build a team that is constantly striving to resolve customer enquiries effectively, efficiently and on first interaction. With a strong understanding of FCR techniques, we can help you build a 24×7 team capable of delivering expectational support services for your customers.
eCommerce Administration
With the high pace of change in the digital arena, it is necessary to keep your online presence updated, accurate and aligned to your audience and marketing objectives. Our knowledgeable staff will ensure that we help you administer your product and service needs to ensure that you remain competitive and updated.
Communications & Marketing
SEO / SEM / Social Media Marketing
Maximise your digital impact with our comprehensive BPO services encompassing SEO, SEM and Social Media Marketing. Our skilled team employs strategic optimisation techniques to enhance your online visibility and drive targeted traffic. From keyword research to content creation and social media campaigns, we tailor solutions for optimal results. Partner with us to navigate the dynamic digital landscape, boost your search engine rankings, and cultivate a powerful online presence that captivates your audience and accelerates business growth.
Content Writing
We can help you strengthen your online presence with talented content writers. We ensure they are knowledgeable with your products and services, aligned to your marketing objectives and aligned to your persona’s to drive meaningful impressions to your audiences.
Social Media Management
We can help you effectively manage the ever-evolving landscape of social platforms, curating engaging content and fostering community interaction. With a strategic approach, we boost brand visibility, drive audience engagement and ensure a compelling social media presence that aligns with your business goals all while aligning to the voice of your business.
Project Management & Development
Project Management
Efficiently manage your projects. Our seasoned professionals bring expertise to every phase, ensuring seamless coordination, timely delivery and budget adherence. From initiation to closure, we drive success with meticulous planning and execution, freeing you to focus on strategic goals while we handle the intricacies of project management.
Business and Process Analysis
We tackle the whole breadth of Business and Process analysis using skilled personnel to analyse, decode and synergise data to provide you with data driven insights for your decision. From requirements gathering to process improvement we streamline operations, enhancing efficiency and profitability.
Testing / Quality
Our skilled testing teams meticulously assess software applications, identifying and rectifying defects to guarantee optimal functionality. Investing in careful test planning, we employ industry best practices, ensuring your products meet high-quality standards. Partner with us to enhance user satisfaction, mitigate risks and deliver superior, error-free solutions in a competitive market.
Full stack development
Experience a transformative approach to software development with our Full Stack Development BPO services. Our skilled professionals cover the entire technology spectrum, delivering cohesive solutions tailored to your project. From seamless user interfaces to robust server-side logic, we handle the complexities, allowing you to concentrate on core business objectives with confidence.
